SS
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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.
GM
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A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.
By MOHAMMED M
•Jul 1, 2020
The course was awesome and I learned a lot. IT HAS OPENED MY PASSION TO IT . And I really eager to to learn more
By Ravi N
•Jun 3, 2020
it's such a cool and amazing course i saw during my career. nice videos as well as nice persons who teach to us.
By Willians A
•May 15, 2020
Embora seja apenas um capítulo de introdução a TI, gostei muito das vídeo aulas com cada profissional do Google.
By VIRADIA H C
•May 9, 2020
This course is very helpful for students and any others. With help of this course they can understand what is IT
By Juan C
•Mar 31, 2020
great way to learn the basics and open the door to IT, So many questions answered this is a great place to start
By Joseph H
•Mar 11, 2020
I really enjoyed this course due to the clear and concise instructions from the instructors and course material.
By ANUJ K Y
•Mar 8, 2020
Love the work of faculty and teachers as well especially week six lectures very important great job to everyone.
By Julio V
•Mar 1, 2020
Exceptional foundational information! The labs were my favorite and gave me a visual of what I was working with!
By temitope j o
•Jan 13, 2020
this course really offered a great insight into the real technical IT support. i'm grateful for the opportunity.
By Brandon S
•Sep 2, 2019
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but I still felt like I learned some things here
By Chandan K
•Jun 17, 2019
I really fall in love with online courses learning program.
I will enroll again after a month for another course.
By Serhii P
•Feb 27, 2019
Wide range of fundamentals were included to this course. It is a good "launchpad" for those who starts learning.
By Aaron P
•Feb 26, 2019
Excellent introduction in the IT field to know the ins and outs of all the information you will need to succeed.
By Denise N
•Feb 12, 2019
This was a very interesting course :) I have really enjoyed taking this one and looking forward to the next 5 :)
By Kevin G
•Jan 23, 2019
Great intro, can't wait to continue the course. Tons of good information for people with little to no knowledge!
By Valeriano S L I
•Sep 4, 2018
This was a great course. It was easy to follow along with and convenient enough to fall within my busy schedule.
By Brandon A
•Jun 12, 2018
The first peer review project is a bit lack luster in quality, but all in all a great course to get you started.
By Patryk g
•May 19, 2018
This really brings home all of the true fundamentals and is a great review for techs that are here for the cert!
By Gabriel E M A
•Apr 8, 2018
Very good, very well explained, if a person has no idea of technology can perfectly adapt and learn from scratch
By Prince S
•Mar 23, 2018
Technical Support Fundamentals has helped me to understand the basic concept of Technical Support and Computers.
By Chris S
•Mar 4, 2018
Flexible, concise, and easy to follow. This is a very good course for beginners and intermediate computer users.
By Deleted A
•Feb 5, 2018
Perfect pace, totally clear instruction, perfect for someone to start from the very beginning. Highly recommend!
By Kevin G
•Nov 9, 2023
Its a really good course to introduce to IT Support, Its necessary for everyone who want to work in IT support.
By Carmela G O
•Oct 25, 2023
This course is super awesome. I learned a lot and I know I got the right foundation. Thank you Google/Coursera.
By Robert K
•Jun 23, 2023
Great Course , great refresher on things I am familiar with and thinks I'm not , like Linux and troubleshooting