SS
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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.
GM
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A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.
By Prazath J
•Mar 18, 2023
I really like the way the course is setup. Google Coursera uses the best learning method to encourage students.
By AbdurRafay Q
•Mar 16, 2023
Best course to start the certification as it gives the basic foundations in a very fast-paced yet accurate way.
By Gregory B
•Jan 31, 2023
This course was very interesting. It was very interactive and gave a good overview of IT Support Fundamentals.
By Oyebanji J
•Dec 6, 2022
I am transitioning to IT and I can boldly say this is the best course to start with; its simple and interesting
By Mark C
•Nov 19, 2022
Other than a couple of quizes that had Russian language instructions I found the course to be very informative.
By Seth J P
•Sep 12, 2022
This course was amazing and helpfully in so many ways as I start my new path towards IT tech and so much more.
By Adonys B L
•Jul 7, 2022
Muy buen curso, se aprenden muchas cosas nuevas, incluso para personas que ya tiene experiencia como IT Support
By Asha V
•Jun 30, 2022
I am very happy that i have completed this course. The subject are very intersting and very easy to understand.
By Nand L
•Apr 11, 2022
Very effactive , attractive and learning this course provided by Google. I feel very happy and learn more thing
By Lazaro Z
•Apr 4, 2022
This course it's awesome, even when is only the fundamentals, teach me a lot of informations that I didn't knew
By Wondwosen E
•Apr 2, 2022
Fantastic two weeks. Acquired a lot of information that helps the next journey. Thank You MN DEED and Coursera.
By solomon b
•Jan 23, 2022
I Have learnt lot in this course and I am very happy to get profession IT certificate from Google and Coursera.
By Luqman A F
•Jan 16, 2022
very good explanation and easy to understand. increasingly interested in studying IT Support in the next course
By Ondieki R B
•Jan 10, 2022
The Course is of Great help with knowledge on how to solve technical and non-technical problems in the IT field
By Keon R
•Jan 1, 2022
really enjoyed this course very easy going with a lot of good useful information. very happy I took this course
By Waidon C
•Aug 6, 2021
Awesome course I've learned so much and I can't wait to put my knowledge to test in a tech support environment!
By Randy B
•Aug 1, 2021
Good overview.. Helps with being able to get a idea of each of the areas of IT and where I would like to focus.
By Paisonnosa A N
•Jun 18, 2021
Online learning just got approval from me! I could not have imagined that online learning could be this great!
By moxeev
•May 12, 2021
Definitely beginner friendly. Even with the due dates, the content isn't as extreme as it would be with school.
By Lance K
•Apr 24, 2021
Really good information and video's. I would highly recommend this to someone looking to get in to this field.
By Edmund D
•Mar 2, 2021
I feel the course has taught me the fundamental basics of the IT industry and look forward to the next modules.
By Kunjan S
•Feb 25, 2021
it was so informative and I think this type, of course, should be done by everyone in the computer or IT field.
By Victoria P
•Feb 7, 2021
I loved this course, and it taught me invaluable information that I hope to expand on in the future. Thank you.
By Bryan “ J V
•Jan 30, 2021
A good starting point to refresh what you already might know or spark an interest you didn't even know you had.
By Luis R L
•Jan 29, 2021
Curso muito bom para introdução ao universo de suporte técnico.
Completo com todos os pontos iniciais do suporte