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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.

GM

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A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

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7651 - 7675 of 10,000 Reviews for Technical Support Fundamentals

By Louis H

Aug 26, 2020

Really enjoyed learning. The layout and design of the curriculum makes the content much less intimidating.

By Zack F

Aug 23, 2020

Perfect place to start learning about the field of IT without taking a college course and paying the fees.

By Oussama M

Aug 18, 2020

I can't even get the words do describe how amazing and simply introduced in smart way!

Thanks a lot 🙏🙏🙏

By Raphael M

Aug 18, 2020

This was a great experience getting to do practical work and learning new stuff in a short period of time.

By Satya P

Aug 12, 2020

It was fun learning from "Coursera" .If you provide a pdf notes of this course, then it will be great help

By Gabriel k o

Aug 3, 2020

I had in-depth knowledge into the field of support from the hardware to the software components of the job

By Brizna I V P

Jul 23, 2020

Es corto, conciso, muy bien explicado, sólo se tratan conceptos principales pero es perfecto para iniciar.

By Suleiman S S M

Jul 14, 2020

It is really a very useful course, thank you everyone who is responsible for this course, thank you Google

By Piyali D

Jul 4, 2020

I have really enjoyed this course........ It was really helpful to brush up the skills... :) Thanks Google

By ATHARVA D

Jun 8, 2020

The course clears all the basics of IT which will prove really helpful for those who are new to the field.

By DADI H

Jun 1, 2020

Good course for beginners to learn most of fundamentals or basics of computer, networking and programming.

By Deleted A

May 31, 2020

J'aime ce cours car il m'a donné un aperçu et une compréhension des aspects fondamentaux de l'informatique

By Soniya S K

May 24, 2020

Excellent delivery in short time with the great knowledge

Thanks to all lovely tutors and experiences

😊😊😊

By benjamin k

May 23, 2020

The course was very educative and exciting to learn about all of the different areas of Technical support.

By Samuel W

May 7, 2020

A great foundation to driving my learning of computers, software applications, and coding into the future.

By Noge H

May 5, 2020

Awesome instructors and very digestible information. Thank you all very much for your wealth of knowledge.

By Randa O

Apr 27, 2020

Amazing course and great information in there it really helped a lot.

Thank you for your effort to teach us

By David N

Apr 17, 2020

This course changed my life. With the skills I've learned I'll be able to have a foot set in the IT world.

By Anthony L S

Mar 31, 2020

I love the way google has put together the videos and content on this course. I enjoyed taking the course

By Matheus H M d S

Feb 3, 2020

It was so good to do this course. I really had learn a lot of new things. The course it's really didactic.

By SASI K P

Jan 6, 2020

This course gave the insight into the elements of IT support, I had great time learning about fundamentals

By Roderic G N

Jan 5, 2020

Awesome and innovative if you want to take your first step in computer technology this is the course to go

By Evan F

Dec 4, 2019

Very well put together course. some notes though. The cuts in video to ask questions are a bit to abrupt

By khalid a

Nov 25, 2019

Amazing course and I learned a lot of technical skills. Will be recommending this course to my colleagues.

By Luis E G V

Oct 18, 2019

es un gran curso, muchisima informacion elemntal, pero la verdad me gustaria un curso un poco mas avanzado