Customer Analysis

Customer Analysis is an assessment of the buying habits and needs of customers aimed at improving business relations, driving sales, and enhancing customer satisfaction. Coursera's Customer Analysis skill catalogue will guide you through the process of understanding and predicting customer behavior and purchasing patterns. You'll learn how to segment and target your customers, how to analyze customer data to derive valuable insights, develop customer profiles, and predict future buying behaviors. This course will equip you with the tools necessary to craft more effective marketing strategies, improve product development, and ultimately drive increased business profitability.
45credentials
3online degrees
156courses

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Results for "customer analysis"

  • Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Visualization, Data Analysis, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Technical Communication, Data Visualization Software

  • Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation

  • Status: Free Trial

    Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

  • Status: Free

    Skills you'll gain: Target Market, Sales Strategy, Marketing Planning, Marketing, Sales Process, Sales, Marketing Strategy and Techniques, Marketing Analytics, Digital Marketing, Brand Management, Market Opportunities, Market Research, Business Metrics, Customer Analysis

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Customer Analysis, Business Planning, Sales Pipelines, Sales Strategy, Entrepreneurship, Market Analysis, Innovation, Marketing, Market Research, Product Management, Product Development, Business Strategies, Business Solutions, Value Propositions, Business Modeling, Interviewing Skills, Finance

  • Status: Free Trial

    Skills you'll gain: Marketing Budgets, Digital Media Strategy, Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Brand Strategy, Brand Awareness, Budget Management, Marketing Design, Customer Engagement, Content Marketing, Target Audience, Digital Marketing, Marketing Strategies, Trend Analysis, Social Media Strategy, Customer Analysis

  • Status: Preview

    Pontificia Universidad Católica del Perú

    Skills you'll gain: Business Modeling, Customer Analysis, Value Propositions, Business Planning, Business Strategy, Entrepreneurship, Target Market, Strategic Partnership, Business Analysis, Business Continuity, Business Development, Case Studies, Customer Relationship Management, Cost Accounting, Resource Management, Revenue Management

  • Status: Free Trial

    Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain, Cash Flows, Business Metrics, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Emerging Technologies, Corporate Finance, Sales Prospecting

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Keyword Research, Email Marketing, Digital Marketing, Campaign Management, Marketing Analytics, Online Advertising, Performance Analysis, Consumer Behaviour, Marketing Strategies, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Web Content, Customer Analysis, Data Collection, Advertising Campaigns

  • Status: Free Trial

    Skills you'll gain: Customer Analysis, Customer Demand Planning, Marketing Analytics, Forecasting, Marketing Effectiveness, Predictive Modeling, Revenue Forecasting, Time Series Analysis and Forecasting, Microsoft Excel, Marketing, Regression Analysis, Customer Acquisition Management, Customer Retention

  • Status: Free Trial

    Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Customer Analysis, Production Process, Sustainable Design, Product Testing, Manufacturing Processes, Product Quality (QA/QC), Consumer Behaviour, Market Research, Innovation, Chemistry, Regulatory Compliance, Market Trend

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