SS
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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.
GM
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A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.
By Harsh R
•Nov 18, 2019
One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.
By Harrison M A
•Nov 9, 2019
interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.
By Justin C
•Oct 1, 2019
Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.
By Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
By Justin A
•Sep 6, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
By Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
By Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
By Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
By Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
By Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
By Danielle M B
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
By vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
By John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
By judica k
•Jun 16, 2024
Thanks google for Good course i hope can help me to start living again after loosing hope in gaining knowledge
By Mohamed H
•May 12, 2024
very easy to follow along. At times it does spend too much time on certain topics but overall very good. 4.8/5
By Melissa M
•Jun 10, 2023
I enjoyed the process. It was very insightful and detailed. I will definitely recommend to family and friends.
By His a
•May 1, 2023
The course was well organized and thorough it helps you to learn the fundamental skills of an IT Support role.
By Ambrish K
•Mar 26, 2023
This is an excellent course to understand the IT into from zero to deep and love the way course is customized.
By Joseph O
•Oct 8, 2022
Want to say a big thank you to Coursera, you have really helped me in kickstarting my IT career on a new level
By Ramon B
•Jun 27, 2022
alot of great information learned that I didn't know about, made course easy to understand and gain knowledge
By Firoz A
•Jun 24, 2022
I am very much happy about this learning path by Google with Coursera.
Thank you all
Thanks for this opportunity
By kevin v
•May 19, 2022
This was awsome. Ive taken some other classes on coursera that should be looking at your work as an example!!!
By Paul N
•Jan 22, 2022
One of the best decisions I made! I would highly recommend this to anyone who wishes to begin their IT career.
By Harsh P
•Jan 18, 2022
Google IT Support course is a beautifully curated course for beginners that you you will find on the Internet.
By Rebecca G
•Jan 14, 2022
I really enjoyed this course because it started at beginner lever, like I hoped it would! Excited to move on!