Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
SS
Apr 16, 2021
This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
7376 - 7400 of 10,000 Reviews for Technical Support Fundamentals
By Darren K
•Apr 20, 2020
I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF
By Raouf B
•Apr 16, 2020
Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.
By Dinushkar R
•Apr 1, 2020
Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team
By AD G
•Mar 20, 2020
Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.
By Timmy T
•Jan 7, 2020
This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn
By Harsh R
•Nov 18, 2019
One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.
By Harrison M A
•Nov 9, 2019
interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.
By Justin C
•Oct 1, 2019
Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.
By Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
By Justin A
•Sep 6, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
By Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
By Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
By Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
By Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
By Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
By Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
By vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
By John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
By Fernando
•Apr 8, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.
By Mikhail L
•Feb 25, 2025
Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.
By Nenye L
•Feb 11, 2025
This course has really opened my eyes to the things i don't know about IT support. i fine the course inspiring
By judica k
•Jun 16, 2024
Thanks google for Good course i hope can help me to start living again after loosing hope in gaining knowledge
By Deleted A
•May 12, 2024
very easy to follow along. At times it does spend too much time on certain topics but overall very good. 4.8/5
By Melissa M
•Jun 10, 2023
I enjoyed the process. It was very insightful and detailed. I will definitely recommend to family and friends.
By His a
•May 1, 2023
The course was well organized and thorough it helps you to learn the fundamental skills of an IT Support role.