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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,407 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

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9301 - 9325 of 10,000 Reviews for Technical Support Fundamentals

By KUNAL K

May 6, 2020

Great course with perfect tutors. Thanks google for a course to help head-start in IT field.

By Odeyemi J O

Apr 22, 2020

Learning and understanding basic skills required in the IT world was so much fun. Thank you.

By SREE C D

Apr 19, 2020

Very useful course in terms of basic IT knowledge.It's good that google offered this course.

By Tyler S

Apr 10, 2020

Awesome instructors! This course is very well thought out and I will definitely continue on!

By uzair k

Mar 16, 2020

Outstanding course by Google very clear and straightforward concepts for an entry-level job.

By Ray F

Dec 31, 2019

the content of the module is up to date and the videos are very clear and easy to understand

By Mohammed A R

Aug 17, 2019

Very good and easy start for a very big and broad filed. Step 1 of a long yet exciting path!

By Ron C

Jul 27, 2019

I enjoyed this introduction to IT Support. I found it to be very accessible and encouraging.

By Munir S

Jul 15, 2019

Comprehensive and very well documented . the quiz was a bit confusing as the mode of operati

By Stephan B

Jun 19, 2019

Very easy to understand and a good explanation for everything you need to get started in IT.

By Luis S

Jun 11, 2019

Was A great Experience and I will always recommend this website to my friends and coworkers.

By Luis O T

Feb 7, 2019

I'm new to the IT world, so this course thought me the basics and was really easy to follow.

By Troy S

Dec 20, 2018

Super easy and great for beginners. It definitely teaches you everything from the ground up.

By Deleted A

Dec 7, 2018

This course has help provided me with the building blocks to pave my path to a career in IT.

By Deleted A

Oct 9, 2018

cool I can understand the subjects and I am not a native English speaker really great course

By Teslim A

Jul 29, 2018

I love this course. It breaks down things in a way that makes it easy to understand and use.

By Martin M

Mar 22, 2018

This course is a step forward to achieving my dream. I still have more to go. Thanks Google!

By Gianni F

Mar 5, 2018

Good basic course.

Although is basic is full of useful information and good practice example.

By Karina A

Mar 3, 2018

I am enjoying revising the lectures that I had in the past and its a great refresher course.

By Natalie R

Mar 2, 2018

Great overview of tech support. Very informative & interesting, even for a beginner like me.

By J. H

Feb 27, 2018

This course is well put together.

The lectures, pop quizzes, tests, and labs are outstanding.

By Melissa M

Feb 20, 2018

I enjoyed this course very much. It was easy to follow and provided a lot of useful content.

By Chase V N

Feb 10, 2018

I thoroughly enjoyed the course content, and am excited for more of what the program offers!

By Rebecca S

Feb 2, 2018

It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!

By Cleve J G

Jan 25, 2018

A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.