Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
RK
Sep 12, 2020
Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!
9201 - 9225 of 10,000 Reviews for Technical Support Fundamentals
By MOHIT P
ā¢Jun 8, 2020
That was a really enjoyable content Coursera makes the leaning easy and more understandable.
By Fidelis I
ā¢Jun 7, 2020
I have leaned the basic of IT support like computer networking and interaction with customers
By Saeedah M
ā¢May 17, 2020
I know this is just the fundamentals, but even during this pandemic, I'm eager to keep going.
By Herbert G
ā¢Apr 24, 2020
AWESOME!! Learning new things is always fun. Information that I can use and change my career.
By Alex L
ā¢Mar 29, 2020
Solid fundamentals. Clear, easy, and not intimidating at all. Really demystifies a lot of IT.
By Gaƫlle L V
ā¢Dec 25, 2019
Very good course about the basics of IT in general and IT support. Makes you hungry for more!
By Jhon C
ā¢Dec 24, 2019
I absolutely love it. I am amazed by the amount of quality knowledge embedded in this course.
By Jorge E P A
ā¢Dec 11, 2019
awesome!!, if you want to start, here is the path, bur don't settle take thw whole course ;-)
By R A
ā¢Oct 28, 2019
In a few words, this course really great for people who needs more knowledge about computers.
By Robert P
ā¢Jul 12, 2019
Great coarse some parts my seem a bit basic to some people depending on the experience level.
By CHARLES M
ā¢Jan 28, 2019
Must course for everyone as everyone need to learn about basic computer to survive in future.
By Kyle J
ā¢Dec 22, 2018
Very good introduction to a number of different IT topics. Easy to understand for beginners.
By Ashkan M
ā¢Jul 28, 2018
great into, i like how it gives you a little of each section and what to expect going forward
By Soha M
ā¢Mar 26, 2018
It was a very interesting course with a new vision of a technical support.
Thanks Google :)
By Brian J
ā¢Feb 27, 2018
So awesome to learn so much about the world of IT technical support. cant wait to keep going.
By Agustin O
ā¢Feb 19, 2018
The basics are great to start out with, makes you want to learn more and see where things go.
By Joshua O
ā¢Jan 23, 2018
Very good information to get a grasp on what I am going to be learning in the future classes.
By Joshua C
ā¢Apr 4, 2025
Better than the A+ In my opinion. Much better for entry level techs looking to get certified
By Deleted A
ā¢Feb 4, 2025
well is everything we need for a technical support fundamentals and the tutors were so good.
By Tayo O
ā¢Nov 23, 2024
I found this course informative as it broadened my knowlegde on the things i thought i knew.
By Miguel H V
ā¢Oct 15, 2024
Excellent intro, it when over a lot of stuff I didn't know and made it feel very accessible.
By Nikki S
ā¢Jul 17, 2024
The course was very easy to follow and learn from! I have recommended this course to others.
By Timofii V
ā¢Jun 24, 2024
good course. I finished quickly because I skipped many of the videos, and just did the tests
By James L
ā¢Feb 7, 2024
I have a very basic knowledge of IT and this course taught me more than I expected to learn!
By Damee D O
ā¢Jan 24, 2024
The course content lecturing style of lecturer and material provided are inspiring thank you