Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
CR
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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals
By Sheikh Z A
•Oct 15, 2020
It was a great course taking up and learning the basic necessity of IT support specialist.
By Roland M
•Oct 3, 2020
Very simple and interesting. I learned a lot from this course. Thanks google and coursera!
By SFA P L S Y C
•Sep 14, 2020
I really have enjoyed the elearning process of the module! Reflection.. Thank you, Google!
By Sharon C
•Sep 6, 2020
This course was very easy to follow. The modules are user-friendly and easy to understand.
By Pavel N
•Aug 29, 2020
Amazing experience. I will definitely squeeze everything out of this course for my future.
By Nurlan A
•Aug 15, 2020
It was interasting course I had learn Remote desktop connection and working with Linux OS.
By Sunil M
•Aug 13, 2020
I was struggling to complete my Linux part. today i have successfully completed the same.
By Oscar D
•Aug 2, 2020
Great Starting point for getting the building blocks and understanding the role IT serves.
By Laney B
•Jul 25, 2020
Everything was explained clearly. Broke down each part and made it all easy to understand.
By Sammie M
•Jul 24, 2020
Wonderfully simple introduction course to what IT is and how it's broken down and applied.
By David S
•Jul 24, 2020
I learnt a great amount from this course. It has encouraged me to enter into further study
By Gopal P
•Jul 23, 2020
It was best online course i have ever learned i hope this course definitely boom my career
By Deleted A
•Jul 20, 2020
One of the best Courses ever. Now i'm eager to learn more about IT because of this course.
By David T
•Jul 20, 2020
Amazing course , very good teachers, and the material provided was very complete
thank you!
By Rashed R K
•Jul 16, 2020
its a very productive and educative course to learn. have a great experience. thanks a lot
By Felipe D S
•Jul 11, 2020
Very good course and content! Just made me more interested in learning even more about IT.
By Odinakachi I
•Jul 7, 2020
So much useful content packaged into one course. It's the fundamentals, and it's exciting.
By savant m
•Jun 28, 2020
This course helps us to get all the fundamental knowledge in order to enter the IT sector.
By Greivin V
•Jun 22, 2020
A very enriching experience, I really want to continue learning from the great world of IT
By Eduardo A E
•Jun 18, 2020
It is a great, well-explained course for someone who knows almost nothing about the topic.
By James O
•Jun 7, 2020
Very helpful and hands on to those who want to know the fundamentals of Technical Support.
By Emmanuel A
•Jun 6, 2020
One of the best online courses I have done. Every step is detailed and explained properly.
By Nicolas D C
•Jun 3, 2020
I find it very helpful learning some basic things i deal with my laptop and mobile device.
By Muhammad A B M N
•Jun 1, 2020
Basically a refresh of my previously acquired knowledge. Some good to know information too
By Țandără F M
•May 20, 2020
This is the best introduction into technical support with hands-on labs and and exercises.