Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
CR
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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
9176 - 9200 of 10,000 Reviews for Technical Support Fundamentals
By Johnny D
•Nov 12, 2019
All the videos were very clear and concise and the instructions were clear too. I loved it!
By Rhonda M A
•Oct 26, 2019
Amazing course - packed full of information. For anyone who has a desire to learn about IT.
By Girish S R
•Jul 11, 2019
Course was well designed and facilitators will take to each and every concepts very nicely.
By Kelly M
•Jan 31, 2019
This is a great entry level course for people wanting to start a career in the IT industry.
By Carlos “ P
•Sep 9, 2018
Essential, spot on, I liked the approach and the lessons and assignments are very balanced.
By Gabrielle N S
•Jul 7, 2018
It was really refreshing on some courses, I definitely learned a lot of new things as well.
By Jameel D B
•Jun 24, 2018
Very good intro in to the certificate program. Really sets you up for what is next to come.
By Kathleen H B
•Jun 6, 2018
In depth information. Really builds confidence in ones ability to resolve technical issues.
By Roel H
•Mar 13, 2018
I really enjoyed this first course, I hope the second one is the same or better. Thank you!
By Emanuel R D I
•Mar 10, 2018
Simple yet effective, goes over important reference material for where computers came from.
By jaison_scott@yahoo.com
•Feb 8, 2018
Pretty good overview to kick off the program and give a non-ITer the basic building blocks.
By Jeronn B
•Jun 21, 2024
Very Top notch, Well designed, Excellent information throughout course. Loved the course.
By Murtaza M
•May 28, 2024
One of the best course I have done it help a lot in my knowledge and communication skills.
By Nathan W
•Mar 31, 2024
Plan on going through it again. very refreshing and encouraging. Thank you all at Coursera
By Asaad M A
•Oct 9, 2023
Through the course I learned so many information's that I would not get at the university.
By Trevor H
•Sep 15, 2023
This course
was fun entertaining
and peeked my interest
to hear all the different
stories!
By Jeffery I
•Sep 12, 2023
Really cool course with lots of information and materials, plus an interactive interface.
By Olushola O
•Sep 3, 2023
An amazing experience with great learning that would assist me in my tech support job role
By Timothy N
•Jul 22, 2023
I enjoyed the exploration of the different possible paths a carrier in IT can take someone
By Santiago R G
•May 7, 2023
Great initiation course to IT Support makes you want to go deeper and learn more and more.
By Andrew R
•Feb 27, 2023
Very informative and would recommend to everybody that is trying to learn more about tech!
By Ginger P
•Feb 15, 2023
I wish I knew about Coursera IT Support Certification courses a few years ago. Thank you!
By Omar B
•Jan 30, 2023
course was great, it has given me so much more confidence in my IT knowledge and abilities
By Walter C M I
•Jan 24, 2023
In depth and teaches you a lot of the basics so you can start your path into the IT world!
By Courtney L
•Nov 2, 2022
Very insightful and interesting. It focuses on the core principles. I really learnt alot.