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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,407 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

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9151 - 9175 of 10,000 Reviews for Technical Support Fundamentals

By Bill K

Oct 6, 2022

Course was great and I believe the skills got will impact my career. Thanx Google & Coursera

By Jazmin R

Oct 1, 2022

Some of the videos on USB conversions have the wrong math but, everything else is wonderful.

By Aaron W

Oct 1, 2022

Labs were really impressive and I felt like I had stepped into the role of an IT Specialist!

By M H R H

Oct 1, 2022

Really I have received many basic information from these lesson on Technical Fundamental ...

By Gagandeep A

Sep 15, 2022

Amazing - Finished in 7 days but I already knew 90 percent of the stuff taught in this course

By Tim S

Aug 22, 2022

Great course for beginners and helped me refresh a few things pertaining to customer support.

By Nayeem A J

Jul 15, 2022

A course that provides basic fundamental knowledge about Technical aspects of Computer system

By Luis D R J

Jul 10, 2022

excelente curso, me gusto mucho que sea tan dinamico y los maestros son muy buenos explicando

By Дарья Г

Apr 25, 2022

Thank you for everything! I liked it very much. I have learned so much and I am so gratefull!

By Brandon J

Apr 6, 2022

Great base Learning some of it goes deeper then surface level great entry level start into IT

By Munashe A

Mar 23, 2022

Awesome, great course, instructutors are friendly, easy going and clear in their explanations

By affan a

Mar 1, 2022

This was Amazing. I learn a lot. This is an amazing course to kick start your career in IT .

By ALFIAN D B N

Feb 5, 2022

this is the most of understandeable course about it support specialist and of course its free

By wadlin d

Jan 19, 2022

Course is great for beginners like myself wanting to learn IT from the ground up. Five Stars.

By Jacob T

Jan 19, 2022

Great beginner course, really helps you understand the information to start your career in it

By Jacob A

Jan 5, 2022

The course provides a good foundation and basic knowledge for students interested in IT work.

By Andreas B

Dec 26, 2021

This was a great course. I learned so much. It piqued my interest and drove me to learn more.

By Radhika P

Dec 25, 2021

Interesting course, useful for beginners like me to get an understanding of IT support roles

By Bradley V

Nov 6, 2021

Great coverage for someone who is willing to learn the basics and fundamentals of IT Support.

By Hector B

Oct 24, 2021

es completamente basico, pero para incursionar en el ramo, esta muy completo, me gusto mucho.

By Denny L

Sep 16, 2021

This course is great for beginners and persons who are interested in recertifying themselves.

By Zili Y

Aug 30, 2021

The course is excellent ! I do have many of experiences, but I learned more from this course!

By Wasif E

Aug 15, 2021

This course should be the OFFICIAL STARTING POINT of IT for everyone. Such an awesome course.

By Nathan Z

Aug 2, 2021

This is a great course to get you started in understanding IT and how to find a career in it.

By SANGYAL S

Jul 24, 2021

I have learnt in school and important stuff for all people of professionals to normal people.