CR
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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Griffins T
•Jun 4, 2021
I highly recommend this course to any IT Support Specialist either beginner or experienced.
By BUBAGRA J
•May 26, 2021
It was simple and clear to understand. It really helped me alot in understanding the basics
By DZINTRA P
•May 12, 2021
Nice introduction! I have a suspicion that the sequel will not be so easy for a beginner...
By omar b c
•May 4, 2021
its too easy, wish i knew of these before as without these things companies won't hire you.
By Martina M ( L
•Apr 15, 2021
This was a very well rounded with lots of info to learn and simple but challenging courses.
By Chris L
•Apr 5, 2021
I enjoyed the course, so far. I feel like I have a good foundation that I can now build on.
By Donna H
•Feb 17, 2021
Love the informal format and all the individuals who were easy to relate to and understand.
By Thaddeus A
•Jan 24, 2021
My best experience as an online student. Thank you coursera, thank you google. I'm grateful
By John P
•Dec 26, 2020
I think i have just started with this i will continue to challenge my self and try my best!
By Gerardo B
•Dec 15, 2020
muy bueno el curso espero seguir mejorando y aprendiendo en este nuevo mundo para mi de IT
By Michael S
•Dec 12, 2020
I thought it was very nicely laid out and a superb introduction to IT support fundamentals.
By Luis M M
•Dec 9, 2020
muy buen curso para las personas que se estan familiarizando con el mundo de la tecnologia.
By Steven R
•Dec 5, 2020
Very great course. I learned so many valuable tools that without it, I would have been lost
By Raffy L
•Nov 25, 2020
Thank you so much for the opportunity to learn more about being a IT Technical Support . :)
By Paulo d S
•Nov 24, 2020
Great intro course. You're gonna learn the base and be ready to move on to the next course.
By Khalil K
•Nov 22, 2020
highly professional, great instructors, definitely recommend it if you're interested in IT!
By Geomar C
•Oct 27, 2020
This is really helpful even if your newbie. The content was amazing and easy to understand.
By Rafi D
•Oct 25, 2020
course gains you confidence , shows you how to use your head and learn on your own amazing.
By Kevin C Z E
•Oct 25, 2020
its very interesting, this course , thanks google you open de window to introduce IT suport
By Ronald C
•Oct 17, 2020
Excellent course. I think I have found something that will make me put myself to work hard.
By satyanarayan p
•Oct 1, 2020
Excellent work. The best course to step in to the IT Profession. Thanks Google and Cousera.
By JOSEFINA H
•Sep 22, 2020
Debo felicitarlos. Mi primer curso online. Aprendi, me mantuvieron motivada. Muchas gracias
By millicent n
•Sep 20, 2020
it was a a very insightful course. i look forward to the other courses in the certification
By Yustinus P
•Sep 16, 2020
It is a valuable experience and learning for developing my IT Support capabilities. thanks.
By Mohammad S
•Sep 12, 2020
Overall, the contents are perfect but a little limited in time and resources.
Thanks anyway.