Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

CR

Invalid date

This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.

AL

Invalid date

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

8851 - 8875 of 10,000 Reviews for Technical Support Fundamentals

By Akash C

Sep 12, 2020

It was a awesome course for a person who don't know the basic of IT world, and how it works...

By Syed M S Z

Sep 3, 2020

A concise and eye-opening course that teaches about basics before diving into the field of IT.

By Dean C

Aug 13, 2020

Enjoyable way to learn and broke down large concepts in a way that lead to easy understanding.

By JUAN R V A

Aug 12, 2020

Realmente recomendado. Me ayudó a entender cómo es que una computadora procesa la información.

By abhiram g

Jul 28, 2020

It was so helpful in learning the required fundamentals for IT support and Coursera is amazing

By Mohamed R I

Jul 27, 2020

Course content, presentation, study materials and videos were very helpful in doing the course

By Eduardo H

Jul 17, 2020

Muy bueno el contenido para ser fundamentos de IT, tiene bastante info y practicas muy buenas.

By Sandeep S

Jul 10, 2020

What a superbly executed course for adult learners. Informative, well paced and inspirational.

By Hafiz M H M

Jul 6, 2020

It has been a very beneficial for me and myself i have learned a lot of things in this course.

By Albert S

Jun 20, 2020

I loved the content just the thing is that networking was a bit more complex for a new person.

By Gustavia J

Jun 19, 2020

I've learned so much already. I'm looking forward to learning more in the next set of courses.

By Matthias S S

Jun 9, 2020

I loved every bit of it. But the hands-on exercises involving the Remote Desktops were superb.

By Andrew G

May 25, 2020

It taught me some good things even though i was already knowledgeable on most of the subjects.

By USA V O B

May 22, 2020

This course will gave me the wings of my new journey and my upcoming future.Thank You Coursera

By Dirk P

Apr 23, 2020

I enjoyed the course very much. It helped solidify knowledge I only previously had a grasp of.

By John W

Apr 16, 2020

Great overview of IT Fundamentals. Informative for many wanting to get involved in this field.

By ABDULLAH A N

Apr 8, 2020

Excellent Course . I just love it. Anyone,who is interested in IT should complete this course.

By Aaron

Mar 21, 2020

Great introduction to the roles that an IT support specialist will encounter on a daily basis

By Kamal E

Feb 16, 2020

nothing more to add this course will help any beginners to learn about it and it is so prefect

By Shantanu G

Feb 16, 2020

In the Google IT Support course, I learned a lot. Thank you all my instructor for being there.

By Austin L

Jan 14, 2020

pretty easy to understand. really builds the foundation, starting from the most basic of steps

By Ivan S L

Dec 1, 2019

Um curso muito bom. Aprendi bastante. Curso didático e que oferece uma excelente aprendizagem.

By Ihm R

Oct 6, 2019

While some parts required some working through in the labs I do feel like I learned something.

By Vincent M

Sep 16, 2019

I love the course but I really need to be able to use Virtual Machine in order to do the work.

By Michael R

Aug 11, 2019

Awesome. i have learned alot so far about technology and cant wait to continue in this course.