Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
CR
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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
8876 - 8900 of 10,000 Reviews for Technical Support Fundamentals
By Benjamin S
•Aug 10, 2019
Awesome introduction! Thanks to all the Google employees that have made this course possible!
By Jacob S
•Dec 5, 2018
Very fun and engaging! Learned a lot of new stuff and look forward to the rest of the courses.
By Živa Š
•May 28, 2018
This course is perfect for begginers. Even for those who have no prior knowledge of computers.
By Edwin R P
•Mar 29, 2018
Basics excellently presented. Vital knowledge for the tech geek or prospective new IT person.
By Alon C
•Mar 25, 2018
That was Awesome I learned the History of computers and how they work, I already feel smarter!
By TK W
•Mar 13, 2018
Great introduction to the certificate. I'm excited to see where the curriculum goes from here.
By Jorge R
•Mar 4, 2018
This is a great overview of the roll of IT Support, clear and concise.
Keep up the good work!!!
By Zachary H
•Feb 19, 2018
Very good introductory course for anyone wanting to invest time in the world of computer tech.
By Boyi M A
•Feb 15, 2018
I highly recommend this course for anyone looking for an entry point into IT. Good job Google.
By DEN W
•Feb 9, 2018
Great course, I would recommend take this course as you move along to be Google IT specialist.
By Sk R B M
•Feb 2, 2018
Excellent course for beginners, i will definitely recommend for beginners to take this course.
By ABDIHAKIM a
•Jan 28, 2024
I have learnt alot, from zero to able understand how computer works and executes its programs
By S B
•Jan 9, 2024
I love this course. I learned so many new things about computer hardware and software. Thanks
By Ifeanyichukwu C
•Nov 28, 2023
This course was an eye opener and knowledge enriching platform for my technical skill growth.
By Samuel D
•Oct 31, 2023
the course is so resourceful, with lots of real-life scenarios. Thank you google and Coursera
By Dai M
•Aug 30, 2023
Im happy to have found the fundamental course very easy to follow. Im ready for the next ones
By MUHAMMAD J H
•Aug 22, 2023
Incredible & valuable content for learners to get started with Technical Support Fundamentals
By emmanuel k
•Aug 21, 2023
great tutors with good communication skills, they explain and make things easy to understand.
By Michael C
•Aug 10, 2023
So far I feel like it is one of the most comprehensive college-level courses I've ever taken.
By Ramon S
•Aug 9, 2023
Great Course!!!
Anyone could understands this Fundamentals, no matter how much knows about IT.
By Jamil B
•Aug 6, 2023
I like it all de information
and the hard
work of the team help me too learn about
it support
By Muhammad W
•Jul 25, 2023
The experience was awesome, I learned much new things and specially customer service dealing.
By Javier G E
•Jul 13, 2023
A solid class with a huge amount of useful basic information. Happy Google put this together.
By Kawther S
•Jul 4, 2023
very informative, but need to add more descriptive information about hardware and networking.
By Andrea C R
•Jul 2, 2023
I enjoyed watching the videos with content and the enthusiastic and knowledgeable presenters.