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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,407 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

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8976 - 9000 of 10,000 Reviews for Technical Support Fundamentals

By Rejin M

Jul 28, 2020

The course was overall good and gives the learners a good experience in the it support industry

By Fredy A

Jul 26, 2020

Great intruduction into the IT fundamentals easy to read and understand all Instructors. AAA+++

By Ian R

Jul 21, 2020

loved the course. The instructor and presentation was great. Can't wait for the next course.

By Daniel S

Jul 17, 2020

I love the content, the practical approach and real life situation this course made us through.

By Shahil e

Jul 10, 2020

Very Nice Course. Thank you, Coursera for providing such this type of high-level course online.

By Betty G

Jul 7, 2020

I enjoyed taking this course. I learned some important tools and I also gained some confidence.

By vasanth M

Jul 4, 2020

Thank you Coursera and Google, they both made the online education look easy and understandable

By Mac-Noble B

Jun 26, 2020

This is a great introductory course that really lays the foundation for a successful IT career.

By Amber T

Jun 7, 2020

Excellent intro course to the IT field that even the most beginner of beginners can understand.

By Joshua D

Jun 7, 2020

Easy to use. Simple instructions. Instructors are very knowledgeable. Great intro to IT Support

By Thangaraj T

Jun 6, 2020

A very useful course. Thanks to all the presenters for sharing their knowledge and experiences

By John

May 16, 2020

A great starting point for people wanting to become familiarized with computers and technology.

By Sahil D

May 16, 2020

it was a great experience to complete this course its give me motivation to make a career in IT

By ANKUR V

May 15, 2020

IT was a fresh adventurous experience to get online classes and quiklabs activities. Thank you.

By Abel A

May 9, 2020

Very supportive cousrse for people who want to lay down a founadtion in Information Technology.

By Dana F G

May 6, 2020

Excellent Training Experience I'm looking forward to the next 5 remaining section/courses

Thanks

By JATIN M

May 5, 2020

very much informational and helps you decide in which IT field you wanna advance your career in

By Satyam H

Apr 27, 2020

Content may be a little less emphasized, maybe for people from non-IT backgrounds.

Thanking you.

By Caleb Q

Apr 24, 2020

This course is fantastic. Very easy to follow and a great starter on the path into the IT world

By Naheem A

Apr 23, 2020

Excellent and well presented course. All of the topics were on point and relevant to the course

By Rochelle A

Apr 19, 2020

I love all the information in this course and the way it was put together for me to understand.

By Eugene A S

Apr 8, 2020

I really did enjoy the way this course was laid out. I would have like more time using the lab.

By Abhijit C

Apr 8, 2020

After the completion of this course I know so many IT related things what I didn't know before.

By Emmanuel L

Mar 22, 2020

Awesome course filled with so much information and skills that you will use In your daily life!

By Pedro H d F B B

Mar 19, 2020

If you want to know what the Technical Support profession looks like you should do this course.