Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
CR
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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
8976 - 9000 of 10,000 Reviews for Technical Support Fundamentals
By R A
•Oct 28, 2019
In a few words, this course really great for people who needs more knowledge about computers.
By Robert P
•Jul 12, 2019
Great coarse some parts my seem a bit basic to some people depending on the experience level.
By CHARLES M
•Jan 28, 2019
Must course for everyone as everyone need to learn about basic computer to survive in future.
By Kyle J
•Dec 22, 2018
Very good introduction to a number of different IT topics. Easy to understand for beginners.
By Ashkan M
•Jul 28, 2018
great into, i like how it gives you a little of each section and what to expect going forward
By Soha M
•Mar 26, 2018
It was a very interesting course with a new vision of a technical support.
Thanks Google :)
By Brian J
•Feb 27, 2018
So awesome to learn so much about the world of IT technical support. cant wait to keep going.
By Agustin O
•Feb 19, 2018
The basics are great to start out with, makes you want to learn more and see where things go.
By Joshua O
•Jan 23, 2018
Very good information to get a grasp on what I am going to be learning in the future classes.
By Nikki S
•Jul 17, 2024
The course was very easy to follow and learn from! I have recommended this course to others.
By Timofii V
•Jun 24, 2024
good course. I finished quickly because I skipped many of the videos, and just did the tests
By James L
•Feb 7, 2024
I have a very basic knowledge of IT and this course taught me more than I expected to learn!
By Damee D O
•Jan 24, 2024
The course content lecturing style of lecturer and material provided are inspiring thank you
By Nelida M
•Jan 18, 2024
This course was a great overview of IT fundamentals, especially for ones that are new to it.
By Lori “ H G
•Oct 31, 2023
This is the beginning of my tech journey and I feel like it is a great course to start with.
By Tshepang M
•Jul 27, 2023
super informative, great teachers, a purely wonderful experience for those who love to learn
By cabdinuur m
•Jul 13, 2023
thank for google it support really i learned about computer skills and have same good skills
By Krishna M P
•Jun 26, 2023
I'm very happy to inform you I'm learning a lot form Coursera Technical course fundamentals.
By Chhunchhieng B
•Jun 17, 2023
The course is well prepared and straight to points I can learn a lot and understand clearly.
By SAHATHAT Y
•Jun 14, 2023
I like this practice because use to real customer and technical expert for enchant my skills
By Brinny C
•Apr 14, 2023
Accessible and thorough overview of modern computer hardware, software, and troubleshooting.
By Wei C S
•Feb 22, 2023
It is really funny and easy to learn.(( I was a MIS student and learn this course for review
By Ishmael R
•Jan 5, 2023
Wish I'd been aware of this course before I started technical support. It would have helped.
By Aarinola O
•Oct 28, 2022
Awesome course and very informative with easy basic language to explain the big termilogies
By Mbonimpa P P
•Oct 3, 2022
I learned a lot in common, I am loving every minute of studying, these lectures are amazing