Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
CR
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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
9076 - 9100 of 10,000 Reviews for Technical Support Fundamentals
By Troy S
•Dec 20, 2018
Super easy and great for beginners. It definitely teaches you everything from the ground up.
By Deleted A
•Dec 7, 2018
This course has help provided me with the building blocks to pave my path to a career in IT.
By Deleted A
•Oct 9, 2018
cool I can understand the subjects and I am not a native English speaker really great course
By Teslim A
•Jul 29, 2018
I love this course. It breaks down things in a way that makes it easy to understand and use.
By Martin M
•Mar 22, 2018
This course is a step forward to achieving my dream. I still have more to go. Thanks Google!
By Gianni F
•Mar 5, 2018
Good basic course.
Although is basic is full of useful information and good practice example.
By Karina A
•Mar 3, 2018
I am enjoying revising the lectures that I had in the past and its a great refresher course.
By Natalie R
•Mar 2, 2018
Great overview of tech support. Very informative & interesting, even for a beginner like me.
By J. H
•Feb 27, 2018
This course is well put together.
The lectures, pop quizzes, tests, and labs are outstanding.
By Melissa M
•Feb 20, 2018
I enjoyed this course very much. It was easy to follow and provided a lot of useful content.
By Chase V N
•Feb 10, 2018
I thoroughly enjoyed the course content, and am excited for more of what the program offers!
By Rebecca S
•Feb 2, 2018
It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!
By Cleve J G
•Jan 25, 2018
A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.
By Victor O
•Aug 31, 2024
This course gives a great foundational depth of a Technical Support Requirement. I love it!
By Kent R
•Aug 12, 2024
Very helpful start with good learning materials to grasp the skill that needed in IT field.
By Hussain S
•Jul 19, 2024
That was super i learned the basic of IT Support that was great journey to learn the basic.
By Esther E
•Feb 16, 2024
i have been able to understand networking,computer hardware,internet of things and lot more
By King W
•Dec 9, 2023
It was a great course and i hope it will lead to a new career and improved outcome in life.
By Kevin C
•Sep 25, 2023
Super interactive and helpful introduction to encourage users to continue to the next step.
By Borislav K
•Sep 19, 2023
Such a great experience, and really an honor to be a part of this Google education program.
By Adekunle Z
•May 31, 2023
i love everything about this course and i hope to learn more.thank you for this opportunity
By Peter I N
•May 24, 2023
My participation has helped me immesely. This course is very articulated and easy to grasp.
By Sherrice L H
•May 7, 2023
Great foundational information. good supplemental reading in addition to the video content.
By Asaju o R
•Mar 1, 2023
I enjoyed every bit of thr course. we look forward to more professional courses from google
By Sharon I
•Feb 26, 2023
This course is invaluable. It presents IT knowledge in a very amicable way. Easy to learn.