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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

CR

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This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.

AL

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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9001 - 9025 of 10,000 Reviews for Technical Support Fundamentals

By Jason F

Sep 6, 2022

Great course and very informative! I loved the presentation of information and labs as well.

By BUNMI S

Sep 5, 2022

It's been an amazing journey so far.

Thank you for this great insight to achieve a new skill.

By Hafiz S u R

Aug 20, 2022

It was really a good course content to learn about the computers in ternally and externally.

By Jerry W J

Aug 18, 2022

Terrific beginner course. Teaches you all the basics. Very comprehensive and easy to follow.

By Ifeoma C

Aug 12, 2022

Am so glad for haven be among the people that are opportune to undergo this great IT Support

By Yovbasar Y

Jul 27, 2022

I have enjoyed this course. Even though it is for beginners, it was still very informative.

By Lucanes S

Jun 30, 2022

Wonderful course! I learned quite a few new concepts that will help me during my IT journey.

By Abhishek C B

Jun 5, 2022

I Earned more and more skills through this course thank you for giving this course ,coursera

By LOUIS o

Jun 2, 2022

both the course and the instructors are wonderful people with vast knowledge and experience

By Tammsha R

May 30, 2022

I loved it. I look forward to taking more courses in IT to continue to build more knowledge.

By Tshepo T

Apr 1, 2022

Everything I leard is well tecnical support fundamentals is international technical skills .

By Sunny Y

Mar 31, 2022

very nice course, well explained everything and now i am even more interested in technology.

By Preston R J

Mar 2, 2022

Really good course for brand new individuals. It was also a nice refresher of things for me.

By Mave K A

Jan 30, 2022

Very Informative. The information is presented in a very good was to absorb and follow along

By Josh D

Dec 22, 2021

This was sooooo much fun! I really learned a lot of information and I will be learning more.

By Sarani J

Nov 30, 2021

I learned a lot of things I didn't know even though I had a familiarity with these concepts.

By Divyesh M

Nov 8, 2021

It may be boring in the beginning, but more deeper you go to the course. You will learn lot.

By Rahul V

Nov 1, 2021

awesome for me to learn the fundamentals of layers more curiou to learn all these in details

By Steve G

Sep 4, 2021

Just a good IT beginner course to start your career. Easy to understand and not dry content.

By Obiaozu K

Aug 25, 2021

The course was superb and the instructors did a great work. so much enjoyed all the contents

By Jorge M

Aug 15, 2021

In this course the elements that are really used in the daily work of technology are taught.

By Ezekiel A O

Aug 15, 2021

This course was well designed and structured to deliver an onsite experience for the student

By Myrin A

Aug 12, 2021

The way the information is literally broken down into pieces, it is impossible to not grasp.

By Angelo T

Jul 10, 2021

It opened my mind again. This was a refreshers course for me, a good course for IT beginners

By citizen z

Jul 7, 2021

its really something it will give you a big start specially if you have no background on it